Operations
When IT support only chases urgent requests
Signs that IT support has lost its structure and how to fix it without red tape: one entry channel, priority by impact, clear escalation and a cause per ticket.
Cloud and infrastructure
Cloud, servers, networks and backups in order: migration to Azure, Microsoft 365, AWS or Google Cloud and monitored operation.
What changes in your operation
- Before: Servers and licenses nobody has inventoriedAfter: An up-to-date inventory of what you have and what you pay
- Before: You learn about an outage when a customer callsAfter: Alerts that reach your team before users complain
- Before: Migrating feels like a leap into the voidAfter: A staged migration with a defined rollback at each step
What we solve
Infrastructure that grew piece by piece: undocumented servers, licenses paid for but unused, networks nobody wants to touch and backups that have never been tested. We put that base in order so it stops holding operations back.
How we do it
We start with an inventory and a cost snapshot. From there we decide what to stabilize first, what to move to the cloud and what is best left as is. Every stage has a scope, a price and a rollback plan before it starts.
What's included
- Inventory of infrastructure, licenses and costs
- A staged migration or adjustment plan
- Networking and connectivity, including Cisco equipment
- Backups with a tested restore
- Availability monitoring and alerts
- Who it is for
- Organizations with on-premise servers, scattered licenses or outages that hurt operations, and those planning a move to the cloud.
- Does not include
- Purchasing hardware or licenses: we advise you and you buy directly from the vendor or its distributor.
Frequently asked questions
Do we have to move everything to the cloud?
No. First we look at what is worth moving, what should stay where it is and in what order. Many organizations end up with a hybrid setup.
Which clouds do you work with?
Microsoft Azure and Microsoft 365, AWS and Google Cloud. We recommend based on what you already use, your costs and your team, not our preferences.
What happens to operations during the migration?
Each stage has a planned window and a rollback plan. Critical systems move once everything else has been tested.
Read before you decide
Cloud
Before you migrate to Microsoft 365 or Azure
Migrating changes how access, licenses, backups and support are run. A checklist to prepare identity, day-to-day operations and the week after cutover.
Other services
Software and automation
Custom applications, integrations and APIs between your systems, process automation and data dashboards that update themselves.
Cybersecurity and continuity
Identity and access, device and email protection, tested backups, compliance support and an incident response plan.
Mobile apps
Apps for customers or internal teams with Flutter or React Native: a clickable prototype, one codebase for iOS and Android, and app store release.
Shall we talk about your case?
A first 30-minute call at no cost. We reply within one business day.