Data
What you need before asking for dashboards
Before asking for dashboards: which decisions they support, which source is official, what each metric means and who answers when the number does not add up.
Juan Sebastian Abello
Cybersecurity and DevOps specialist
A good result is measured twice: on delivery day and six months later, when your team keeps improving without depending on us.
Personal certifications
- Auditor Interno ISO/IEC 27001:2022Bureau Veritas. Credential ID: SGSI-CTRG 47-CO-26-0060-001799
- Google Cloud Certified Cloud Digital LeaderGoogle CloudVerify: Google Cloud Certified Cloud Digital Leader (opens in a new tab)
Articles
Automation
Automation
Automating before organizing costs more
Automating a messy process locks its problems in. Define first the event that triggers it, the required data, the exceptions and how the result is checked.
4 min read
Operations
Operations
When IT support only chases urgent requests
Signs that IT support has lost its structure and how to fix it without red tape: one entry channel, priority by impact, clear escalation and a cause per ticket.
4 min read
Security
Security
Access, backups and continuity, without guesswork
Three fronts that fail together: who can access what, whether your backup can be restored and who decides during an outage. What to check on each one.
5 min read
Cloud
Cloud
Before you migrate to Microsoft 365 or Azure
Migrating changes how access, licenses, backups and support are run. A checklist to prepare identity, day-to-day operations and the week after cutover.
4 min read
IT strategy
IT strategy
What to prioritize in IT as your company grows
When everything feels urgent: four criteria to rank IT initiatives, a roadmap built in three layers and a simple way to say what you will not do yet.
4 min read